# See your plan and ask for a bigger one

> Billing & usage shows your organisation's plan, what it uses, and the plans you can ask to move to.

**Billing & usage** is where an organisation admin sees the organisation's plan and asks for a bigger one.

## Read your plan

1. In the rail, under **Organisation**, choose **Billing**.
2. The **Your plan** card names your plan, with a **Since** date.
3. Under it, a meter for each thing your plan counts: **Activities**, **Staff members**, **Students**, **Storage** and **Workspaces**. Each one shows what you use against your plan, with a sentence such as how much is left.

For the full picture of each meter, open **Usage**. See "Check your organisation's usage".

## Compare the plans

Under **Plans**, each card lists what that plan includes, such as how many activities and staff members it allows and how much storage it has. Each card shows one of these:

- **Your plan** on the plan you are on now.
- **Ask for** and the plan's name, on a plan above yours.
- **Ask about** and the plan's name, on a plan set up for each organisation.
- **Requested** when you have already asked for that plan.

## Ask for a bigger plan

1. On the plan you want, select **Ask for** (or **Ask about**).
2. If you like, write in **Anything we should know**, such as how many people will use it.
3. Select **Send the request**.

The Taktyl team looks at it and gets back to you. Your plan changes once it is approved; nothing you have changes before then. The card shows **Requested** while you wait.

A plan change never switches anything off. If you ever have more than a plan allows, what you already have keeps working, and only the next new one waits until there is room. Students are never turned away.