Merge two accounts of one person
When one person has two Taktyl accounts, such as one their LMS made, make them one.
Sometimes one person ends up with two Taktyl accounts: one their LMS made when they opened Taktyl from a course, and one they were invited with or that single sign-on made. You can merge the two into one.
Merge them
- Go to Organisation › Members and press Merge two accounts.
- Type the address of The account to keep, and of The account to merge into it.
- Press See what moves. Taktyl says who is kept, who is closed, and how many records move. Nothing has changed yet.
- Press Merge the accounts.
Everything the second account holds moves to the first: its activities and interactions, its students' answers and attempts, its LMS sign-ins, its place in your workspaces and its history. Where both accounts held the same place, the kept account keeps its own and takes the higher role.
What happens to the other account
It is closed and renamed, never deleted, so a merge can always be traced. Nobody can sign in to it. Its address becomes one the kept account answers to here, so single sign-on and SCIM find the kept account by either address.
When you cannot merge
- Both accounts must be in your organisation.
- An account that also belongs to another organisation cannot be merged here.
- You cannot merge your own account into another: ask another organisation admin.
- You cannot merge an account whose role is above your own.
- An organisation admin's account must be the one you keep.
Every merge is in your organisation's audit log.